Find help with Faculty & Staff Resources
How to setup voicemail on Cisco telephones
Faculty & Staff Resources · Faculty Orientation · PhonesOverview ATSU Cisco unified messaging system, Unity, is provided for employees of the University. This message system allows employees to access voicemail messages through both the telephone and email. Below are instructions to set up the Unity system on your telephone. Once you have completed the setup process your voicemail…
Attendance tracking & more with QR codes
Faculty & Staff Resources · Faculty Orientation · Mobile AppIf you would like to take class attendance with QR codes, read on! ATSU-ITS has developed the QR Code Manager that lets faculty & staff create and print QR codes and allows ATSU users to scan them from the ATSU Go mobile app (iOS | Android). You can find the…
Technology Needs – Telecommuters
Faculty & Staff Resources · Working RemotelyTechnology Needs – Telecommuters Hardware Laptop computers provided by ATSU may be utilized in the telecommute environment. If a docking station, additional monitors, and peripheral equipment is needed for the residential portion of the employee’s work, the cost is the employee’s responsibility. If any employee does not have an ATSU…
ATSU Mobile App
Faculty & Staff Resources · Faculty Orientation · Mobile AppATSU has a student-facing mobile app available for iOS and Android devices. Search ‘ATSU Go’ in the app store or download directly here (iOS | Android). If you have questions, concerns, or suggestions, you can email mobileapp(at)atsu.edu.
Access To Qualtrics
Faculty & Staff ResourcesWelcome to the ATSU Qualtrics account. We want to expedite your access to Qualtrics and get you started! The steps for both Faculty/Staff and Students are included below. For Faculty and Staff Start an ITS ticket requesting Faculty/Staff access to Qualtrics: Open a ticket at https://service.atsu.edu State that you will comply…
End-of-term Final Grade submissions from Canvas to CampusNexus Student
CampusNexus · Canvas · Faculty & Staff Resources1. Be enrolled as an Instructor in the course. 2. Make sure that you have a course grading scheme enabled. If you do not, here’s how: 2a. Click “Settings”, then scroll down to “Grading Scheme”. 2b. Check mark “Enable course grading scheme”. 2c. Save the settings by clicking the “Update Course Details” button…
Multi-Factor Authentication (MFA)
Computer Security · Faculty & Staff ResourcesATSU now requires that users be enrolled in multi-factor authentication. If you are not currently enrolled in MFA and would like to be, you may request it by putting in a service ticket. Following is information about MFA. What is MFA? MFA requires you to have a second means of…
Service Desk Ticket Creation
Faculty & Staff Resources · Student Orientation · Student ResourcesIvanti Training When you submit a ticket for a service request please follow these steps to select the proper categories and subcategories. This will ensure your ticket is routed and resolved in a timely manner. Select Submit Ticket where you will then be directed to Login on the Landesk page.…
Flipgrid + Canvas LTI Integration – Setup & FAQ
Canvas · Faculty & Staff ResourcesCanvas is the LMS that makes teaching and learning easier. Flipgrid is the asynchronous video discussion platform that makes teaching and learning more personal, fun, and engaging. Integrate the two platforms seamlessly with Flipgrid’s Canvas integration! Canvas Access Control – Only students in your Canvas course can access your connected…
Remote & Telecommute Technology Hints
Faculty & Staff Resources · Working RemotelyTechnology Hints for Remote and Telecommute ATSU recognizes the value and benefits of employees being able to work from off-campus locations. review the following hints to keep both ATSU data, and equipment secure when you work remotely or telecommute. Read and become familiar with ATSU’s policies. ATSU Policy 90-106: Employee…
Access your ATSU files remotely
Computer Security · Faculty & Staff ResourcesAccessing your files Google Drive & File Stream are tools to store your files in the cloud and maintain the ability to access them from any device with an Internet connection. These tools will still allow you to use the applications you know and love, while improving your file accessibility…
Remote Access with an Avaya phone
Faculty & Staff Resources · Faculty Orientation · PhonesForwarding your Avaya phone while on-campus Some Avaya phones may be forwarded to a home/mobile phone by entering *29 and then 9+ local phone number (area code is not needed). You most likely will need a 660 prefix on the device to which you are forwarding. How do I check…
Remote setup for Cisco phones
Faculty & Staff Resources · Faculty Orientation · PhonesHow do I forward calls to another number such as my mobile phone? NOTE: Do this step from on-campus prior to working remotely. NOTE: Do this step from on-campus prior to working remotely. Using your office phone: Press the “Forward All” softkey. Then enter the call forward target phone number…
Office 365 Access
Computer Software · Faculty & Staff Resources · Student Resources · Working RemotelyWhat is Office 365? Office 365 is a Microsoft service that includes access to the Office suite of applications accessed via “the cloud”. Anywhere you have a computer and internet access you can use Office 365. What is the cost of Office 365? ATSU provides Office 365 to faculty, staff…
REDCap
Faculty & Staff Resources · Student ResourcesAdministered by ATSU Research Support, REDCap is a secure web application for building and managing online surveys and databases. Request REDCap Login to REDCap REDCap Overview
Training Resources for Canvas
Canvas · Faculty & Staff Resources · TrainingJoin “CATSU” (Canvas ATSU User Group), This group is open to ALL ATSU Faculty, Staff, and Administrators who want to learn more about the Canvas LMS and access training opportunities. We encourage you to promote this group to new faculty and staff. Canvas Open Office Hours! Thursdays at 2:00pm (Arizona…
WiFi Calling
Faculty & Staff Resources · Mobile / CellularIf you are experiencing problems getting a cell signal from your work space or from other areas of the campus, WiFi calling (sometimes called Voice over WiFi or VoWiFi) may be the answer. Voice over WiFi is available on the ATSU wireless network for the carriers noted below. What is…
Internet Access
Faculty & Staff Resources · Working RemotelyInternet access is the ability to connect to the Internet using computer terminals, computers, or mobile devices; and to access services such as email and the World Wide Web. Various technologies, at a wide range of speeds are used by Internet service providers (ISPs) to provide this service. Both campus and off-campus staff need access to the Internet in order…
For Administrators & Related Staff
Faculty & Staff Resources · SoftwareCampusVue Nexus CRM CampusNexus CRM is built specifically for higher education. This software is used to manage information about individual students by: Admissions – used to manage the admissions processed Financial Aid – used to manage financial aid to students Academic Records – used to manage and track the student’s academic…
Applications For Instructors
Equipment & application Services · Faculty & Staff ResourcesCanvas Canvas, ATSU’s learning management system, is an Internet-based application which allows instructors to put class materials on the Internet. It provides a variety of tools to facilitate teaching and learning. Canvas is available to all instructors in both Mac and Windows environment Canvas can be accessed through the my.atsu.edu…
Applications at ATSU
Equipment & application Services · Faculty & Staff ResourcesThere are close to 250 applications used at ATSU. Normally when a faculty/staff person begins employment, his/her supervisor will request needed applications via the Information Technology & Services Action Request (ITSAR) form. After the new employee begins work, requests for additional applications to support job performance may be made through…
For All Employees
Equipment & application Services · Faculty & Staff Resources · SoftwareMicrosoft Office Suite On campus faculty/staff receive the Standard Microsoft Office Suite Off campus faculty/staff receive Microsoft Office 365 The difference between Office Suite and Office 365 How to access Office 365 Cost is paid by ITS Normally made available by the employee’s first day of work. Off-campus faculty/staff may…
Phone Equipment & Services
Equipment & application Services · Faculty & Staff Resources · Faculty Orientation · PhonesAccess your ATSU phone and voicemail ATSU has two phone systems. For ease of recognition, ITS refers to them by their company names: Avaya/Lucent phones – Only on the Kirksville Campus, these phones are managed by Kirksville campus Facilities. NOTE: The St. Louis clinic also has Avaya/Lucent phones, but these…
Peripheral Equipment
Faculty & Staff ResourcesA peripheral device connects to a computer system to add functionality. Examples are a mouse, keyboard, monitor, printer or scanner. Below is information on standard peripheral equipment for on-campus faculty/staff. Online faculty may request reimbursement for peripheral equipment. Check with your supervisor to determine if you qualify. Standard Assigned Equipment…
Computer Equipment for Employees
Computer Hardware · Faculty & Staff ResourcesTelecommute employees Laptop computers provided by ATSU may be utilized in the telecommute environment. If a docking station, additional monitors, and peripheral equipment is needed for the residential portion of the employee’s work, the cost is the employee’s responsibility. If any employee does not have an ATSU laptop computer or…
Using Adobe Contribute at ATSU
Adobe Contribute · Faculty & Staff Resources · Software · Website Editing at ATSUWebsite editing with Adobe Contribute For all webpages on the public ATSU website that have yet to be redesigned by Communication & Marketing, Adobe Contribute is the tool used to edit content. The video playlist below show how to use Adobe Contribute. Additional Adobe Contribute questions can be directed to…
Arizona campus loaner equipment
Academic Technologies Department · Computer Hardware · Faculty & Staff Resources · Library · Loaner EquipmentBelow indicates the equipment available for checkout and where to find it on the AZ campus. Expect each department to have different policies regarding various equipment. Please inquire about specific policies when you check out equipment. A.T. Still Memorial Library Easels Available to staff and students 7 day checkout Projectors…
Respondus 4.0 installation instructions
Faculty & Staff Resources · RespondusInstallation instructions Download Respondus 4 (must use your ATSU account when prompted) To start the installation immediately, click Run This Program From Its Current Location > click Yes if prompted by a security warning. To copy the download to your computer for installation at a later time, click Save This Program to Disk. When the…
The ATSU Portal
Faculty & Staff Resources · Student ResourcesThe ATSU Portal is the main gateway for accessing many of the online resources at ATSU. The portal enables faculty, staff and students to access their most frequently used online resources and web sites from one central place. The portal also automates login procedures to other University resources, making it…
How to get help with IT issues
Faculty & Staff Resources · Student ResourcesThe Service Desk group is the central point of contact for problems and questions concerning technology at ATSU. Support staff will make every effort to resolve your problems or answer questions. When appropriate, your issue may be assigned to another group for resolution. In-house technicians are available to assist during…
Employee Printing
Computer Hardware · Faculty & Staff Resources · Network Technologies · PrintingATSU provides equipment attached to the University network so that all employees have the ability to print documents. Responsibility for printer and/or copier maintenance is broken up into two categories. Day-to-day maintenance (i.e. restocking paper and ink) – is the responsibility of the department in which the equipment resides. Preventative…
Communicating with large groups at ATSU
Communication & Collaboration · Faculty & Staff Resources · Google Groups · GSuite for EducationYou will often hear reference to either Google groups or distribution groups. They are the same thing. On many occasions it is necessary to be able to communicate with a large group of people. ATSU uses Google Groups to make it easier to communicate to a specific group of people.…
Missouri campus loaner equipment
Academic Technologies Department · Computer Hardware · Faculty & Staff Resources · Library · Loaner EquipmentBelow indicates the equipment available for checkout and where to find it on the MO campus. Expect each department to have different policies regarding various equipment. Please inquire about the policies when you check out the equipment. A.T. Still Memorial Library Easels Available to staff & students 7-day checkout Projectors…
Using Google Sites at ATSU
Faculty & Staff Resources · Google Sites · GSuite for Education · Student Resources · Website Editing at ATSUGoogle Sites is a website creation tool that is primarily used to created ATSU websites for internal audiences. Google Sites allow you to add file attachments and information from other GSuite for Education applications like Google Docs, Google Calendar, YouTube and Picasa. Groups can work together on a site to add…
Setting up an iPad
Apple · Computer Hardware · Faculty & Staff Resources · Faculty Orientation · iPad · Student Orientation · Student ResourcesSchools that require iPads: Kirksville College of Osteopathic Medicine KCOM – Biomedical Sciences Arizona School of Dentistry and Oral Health Missouri School of Dentistry and Oral Health If this is the first iPad you’ve owned, the first thing you should do is get it set up so you can start…
What you need to know about peer-peer file sharing (P2P)
Computer Security · Computer Software · Faculty & Staff Resources · Peer-Peer File Sharing · Student ResourcesPeer-peer (P2P) file sharing is a method of transferring files between individual computers via the Internet. While this technology is fairly generic, it has come to be the method of choice for illegally distributing copyrighted works like music, movies and software. Additionally, it is an open door for the distribution…
How to change your (passphrase) password
Computer Security · Faculty & Staff Resources · Faculty Orientation · Student Orientation · Student ResourcesInformation Technology & Services recommends the use of passphrases What is a passphrase? A passphrase is a sentence-like string of words used for authentication that is longer than a traditional password, easy to remember and difficult to crack. Typical passwords range from 8-16 characters on average while passphrases can reach up to…
New Faculty/Staff Account Creation
Faculty & Staff Resources · Faculty OrientationUpon hire, new faculty and staff receive an ATSU network account. This account allows access to the ATSU Portal, GSuite for Education and network files, just to name a few of the services. Here is the process: After a position is offered and accepted, an account creation form known as…
Network & account services
Alumni · Faculty & Staff Resources · Network Technologies · Student ResourcesAll students and employees at ATSU are assigned accounts on the University network. The account is assigned to you for the duration of your enrollment or employment at ATSU and is your access to most computing resources. Your initial network password is set by ITS. However, the first time you…
LinkedIn Learning FAQ
Faculty & Staff Resources · LinkedIn Learning · TrainingLinkedIn Learning LinkedIn Learning is a leading online learning community provided for ATSU faculty and staff use. You can find courses in business, software, technology and creative skills that will help you achieve personal and professional goals. For a full list of LinkedIn Learning training topics click here. Additionally, you…
How to receive ATSU emergency alerts
Communication & Collaboration · Faculty & Staff Resources · Student OrientationHow do I start receiving emergency alerts for my campus? Login here and follow the steps as shown in the video below Add your mobile phone number. Opt-in to a list (campus location). To see these steps described in more detail, watch the video below. Login here In an effort…
Identification Badges
Faculty & Staff Resources · Student OrientationAll ATSU residential students, employees, and campus visitors are required to wear ID badges when on campus. Badges are also an integral part of the student printing system. How do I get my ID Badge? Employees (Faculty/Staff) On the first day of employment, new on-campus faculty/staff will be directed to…
Malware protection
Computer Security · Faculty & Staff Resources · Virus ProtectionWhat is malware? Malware is an abbreviated term used to describe a “malicious software” program. Malware includes viruses, trojans, worms, keyloggers spyware or adware programs, that will perform such tasks as tracking cookies, which are then used to monitor your surfing habits. You hear about many different forms of electronic…