Find help with Faculty & Staff Resources

WiFi Calling

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If you are experiencing problems getting a cell signal from your work space or from other areas of the campus, WiFi calling (sometimes called Voice over WiFi or VoWiFi) may be the answer. Voice over WiFi is available on the ATSU wireless network for the carriers noted below. What is…

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Internet Access

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Internet access is the ability to connect to the Internet using computer terminals, computers, or mobile devices; and to access services such as email and the World Wide Web. Various technologies, at a wide range of speeds are used by Internet service providers (ISPs) to provide this service. Both campus and off campus staff need access to the Internet in…

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For Administrators & Related Staff

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CampusVue Nexus CRM CampusNexus CRM is built specifically for higher education. This software is used to manage information about individual students by: Admissions – used to manage the admissions processed Financial Aid – used to manage financial aid to students Academic Records – used to manage and track the student’s academic…

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Applications at ATSU

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There are close to 250 applications used at ATSU. Normally when a faculty/staff person begins employment, his/her supervisor will request needed applications via the Information Technology & Services Action Request (ITSAR) form. After the new employee begins work, requests for additional applications to support job performance may be made through…

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Peripheral Equipment

A peripheral device connects to a computer system to add functionality. Examples are a mouse, keyboard, monitor, printer or scanner.  Below is information on standard peripheral equipment for on-campus faculty/staff. Online faculty may request reimbursement for peripheral equipment. Check with your supervisor to determine if you qualify. Standard Assigned Equipment…

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Computer Equipment for Employees

On campus employees In conjunction with the ATSU Purchasing Department, ITS facilitates the purchase of computer equipment for on campus ATSU faculty and staff. The standard computer workstation configuration for ATSU employees includes: Either a desktop or laptop workstation, depending upon the type of work related to the position. Dual…

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Echo 360 scheduling for faculty

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Administrators of Echo 360 can create courses, schedule classroom recording, and link your recordings to Blackboard. Instructors can also schedule recordings and link recordings to Blackboard courses. Here is a video showing how an administrator would link a section from Echo 360 to a course in Blackboard:  Echo 360 Active Learning…

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Respondus 4.0 installation instructions

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Installation instructions Download the Respondus 4.0 setup file To start the installation immediately, click Run This Program From Its Current Location > click Yes if prompted by a security warning. To copy the download to your computer for installation at a later time, click Save This Program to Disk. When the download is complete, double-click…

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The ATSU Portal

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The ATSU Portal is the main gateway for accessing many of the online resources at ATSU. The portal enables faculty, staff and students to access their most frequently used online resources and web sites from one central place. The portal also automates login procedures to other University resources, making it…

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How to get help with IT issues

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The Service Desk group is the central point of contact for problems and questions concerning technology at ATSU. Support staff will make every effort to resolve your problems or answer questions. When appropriate, your issue may be assigned to another group for resolution. In-house technicians are available to assist during…

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What you need to know about peer-peer file sharing (P2P)

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Peer-peer (P2P) file sharing is a method of transferring files between individual computers via the Internet. While this technology is fairly generic, it has come to be the method of choice for illegally distributing copyrighted works like music, movies and software. Additionally, it is an open door for the distribution…

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lynda.com FAQ

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lynda.com lynda.com is a leading online learning community provided for ATSU faculty and staff use. You can find courses in business, software, technology and creative skills that will help you achieve personal and professional goals. For a full list of lynda.com training topics click here. Additionally, you have the capability…

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Identification Badges

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All ATSU residential students, employees and campus visitors are required to wear ID badges when on campus. Badges can be obtained from the ITS Service Desk office on the Missouri campus and from Security on the Arizona campus. How do I get my ID Badge? Employees (Faculty/Staff) On the first…

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Malware protection

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What is malware? Malware is an abbreviated term used to describe a “malicious software” program. Malware includes viruses, trojans, worms, keyloggers spyware or adware programs, that will perform such tasks as tracking cookies, which are then used to monitor your surfing habits. You hear about many different forms of electronic…

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