Find help with Student Resources
Service Desk Ticket Creation
Faculty & Staff Resources · Student Orientation · Student ResourcesIvanti Training When you submit a ticket for a service request please follow these steps to select the proper categories and subcategories. This will ensure your ticket is routed and resolved in a timely manner. Select Submit Ticket where you will then be directed to Login on the Landesk page.…
Office 365 Access
Computer Software · Faculty & Staff Resources · Student Resources · Working RemotelyWhat is Office 365? Office 365 is a Microsoft service that includes access to the Office suite of applications accessed via “the cloud”. Anywhere you have a computer and internet access you can use Office 365. What is the cost of Office 365? ATSU provides Office 365 to faculty, staff…
Echo360 instructions for downloading content
Echo360 · Student Resources NOTE: Instructors have the ability to disable content downloads for a course/section. If the Download options described below are disabled (grayed out), the functionality may be unavailable to you. Check with the instructor if you are not sure. You can download content from Echo360 if you need or want…
REDCap
Faculty & Staff Resources · Student ResourcesAdministered by ATSU Research Support, REDCap is a secure web application for building and managing online surveys and databases. Request REDCap Login to REDCap REDCap Overview
iPad Warranty and Insurance Information
Apple · iPad · Student Orientation · Student ResourcesSince an iPad is a critical and required component in many courses (especially for tests and assessments), you should give some consideration to the warranty and insurance coverage so that you can quickly replace or repair a damaged device. Below are some suggestions to help you in this decision. Disclaimer…
Updating your computer’s operating system
Apple · Computer Hardware · Computer Security · Student ResourcesWindows To update your Windows 7 and 8 Operating System: Open Windows Update by clicking the Start button. In the search box, type Update, and then, in the list of results, click Windows Update. Click Check for updates, and then wait while Windows looks for the latest updates for your…
The ATSU Portal
Faculty & Staff Resources · Student ResourcesThe ATSU Portal is the main gateway for accessing many of the online resources at ATSU. The portal enables faculty, staff and students to access their most frequently used online resources and web sites from one central place. The portal also automates login procedures to other University resources, making it…
How to get help with IT issues
Faculty & Staff Resources · Student ResourcesThe Service Desk group is the central point of contact for problems and questions concerning technology at ATSU. Support staff will make every effort to resolve your problems or answer questions. When appropriate, your issue may be assigned to another group for resolution. In-house technicians are available to assist during…
Using Google Sites at ATSU
Faculty & Staff Resources · Google Sites · GSuite for Education · Student Resources · Website Editing at ATSUGoogle Sites is a website creation tool that is primarily used to created ATSU websites for internal audiences. Google Sites allow you to add file attachments and information from other GSuite for Education applications like Google Docs, Google Calendar, YouTube and Picasa. Groups can work together on a site to add…
Setting up an iPad
Apple · Computer Hardware · Faculty & Staff Resources · Faculty Orientation · iPad · Student Orientation · Student ResourcesSchools that require iPads: Kirksville College of Osteopathic Medicine KCOM – Biomedical Sciences Arizona School of Dentistry and Oral Health Missouri School of Dentistry and Oral Health If this is the first iPad you’ve owned, the first thing you should do is get it set up so you can start…
What you need to know about peer-peer file sharing (P2P)
Computer Security · Computer Software · Faculty & Staff Resources · Peer-Peer File Sharing · Student ResourcesPeer-peer (P2P) file sharing is a method of transferring files between individual computers via the Internet. While this technology is fairly generic, it has come to be the method of choice for illegally distributing copyrighted works like music, movies and software. Additionally, it is an open door for the distribution…
Comprehensive Osteopathic Medical Achievement Test (COMAT) Series
Student ResourcesCOMAT System and Browser check Review the Technical Specifications guidelines for the testing. Both Macs and PCs are supported http://www.nbome.org/docs/COMAT-Technical-Specs.pdf Note– You must enable Pop-Up windows and Cookies on your browser for the exam Go to the COMAT testing webisite http://comat.starttest.com Click on “Run the NBOME System Check” The System…
How to change your (passphrase) password
Computer Security · Faculty & Staff Resources · Faculty Orientation · Student Orientation · Student ResourcesInformation Technology & Services recommends the use of passphrases What is a passphrase? A passphrase is a sentence-like string of words used for authentication that is longer than a traditional password, easy to remember and difficult to crack. Typical passwords range from 8-16 characters on average while passphrases can reach up to…
NBME Online Testing
Student ResourcesATSU- KCOM will be using NMBE online testing for the Shelf exam System requirements For current system requirements, check the last page of this PDF. Download secure browser Setup your laptop for the exam here. You will first be prompted to read and agree to a privacy notice, then you…
Microsoft OneNote
Apple · Computer Software · Student Resources · WindowsMicrosoft OneNote is a computer program for free-form information gathering and multi-user collaboration. It gathers users’ notes (handwritten or typed), drawings, screen clippings and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network. OneNote is available to ATSU staff and students as part…
Network & account services
Alumni · Faculty & Staff Resources · Network Technologies · Student ResourcesAll students and employees at ATSU are assigned accounts on the University network. The account is assigned to you for the duration of your enrollment or employment at ATSU and is your access to most computing resources. Your initial network password is set by ITS. However, the first time you…
How to access the ATSU wireless network
Computer Hardware · Faculty Orientation · Student Orientation · Student ResourcesAs a first time user to the ATSU network, there are a couple of “one-time only” things you need to do in order to access a wireless connection. How to access the ATSU wireless network with a Windows laptop Select ATSU network Click on the callout balloon and enter your…
Learning Communities
Student ResourcesLearning Communities (Groups) Come learn with us. ATSU recognizes that learning occurs in a variety of formats and that technology is changing so quickly it is difficult for any of us to keep up with the tools, techniques, and technologies that can help us learn… and ultimately make us more…