Phone Equipment & Services

Access your ATSU phone and voicemail

ATSU has two phone systems. For ease of recognition, ITS refers to them by their company names:

• Avaya/Lucent phones – Only on the Kirksville Campus, these phones are managed by Kirksville campus Facilities.  
  • NOTE:  The St. Louis clinic also has Avaya/Lucent phones, but these are managed by Affinia Health Care.
• Cisco phones – All of the Mesa Campus and some of the Kirksville campus are managed by ITS.The following Kirksville departments use Cisco:

• some of ITS, 
• all CGHS, 
• all Communication & Marketing
• all Finance 
• all Enrollment Services. 
• Student Affairs

Which phone system do I have?

The brand of phone is usually displayed on the handset.  

Information about each type of phone

• Cisco phones
• Avaya phones

How do I find an individual’s extension information?

1. Simply go to the my.atsu.edu portal
2. Open UltiPro
3. The employee directory is at the top right

Software phones – Cisco Jabber

ATSU offers the Cisco Jabber software phone to ATSU employees. Learn more about Cisco Jabber and how to get set up here.

Cell phone reimbursement

If your position requires frequent use of your cell phone, you may be eligible for reimbursement for some of your cell phone expenses.

Policy 50-102 Cell phone/Smartphone Allowance

The reimbursement request form is located at the bottom of the policy. Check with your supervisor to determine if you qualify.