Find help with Phones
How to setup voicemail on Cisco telephones
Faculty & Staff Resources · Faculty Orientation · PhonesOverview ATSU Cisco unified messaging system, Unity, is provided for employees of the University. This message system allows employees to access voicemail messages through both the telephone and email. Below are instructions to set up the Unity system on your telephone. Once you have completed the setup process your voicemail... Read More
Remote Access with an Avaya phone
Faculty & Staff Resources · Faculty Orientation · PhonesForwarding your Avaya phone while on-campus Some Avaya phones may be forwarded to a home/mobile phone by entering *29 and then 9+ local phone number (area code is not needed). You most likely will need a 660 prefix on the device to which you are forwarding. How do I check... Read More
Remote setup for Cisco phones
Faculty & Staff Resources · Faculty Orientation · PhonesHow do I forward calls to another number such as my mobile phone? NOTE: Do this step from on-campus prior to working remotely. NOTE: Do this step from on-campus prior to working remotely. Using your office phone: Press the “Forward All” softkey. Then enter the call forward target phone number... Read More
Phone Equipment & Services
Equipment & application Services · Faculty & Staff Resources · Faculty Orientation · PhonesAccess your ATSU phone and voicemail ATSU has two phone systems. For ease of recognition, ITS refers to them by their company names: Avaya/Lucent phones – Only on the Kirksville Campus, these phones are managed by Kirksville campus Facilities. NOTE: The St. Louis clinic also has Avaya/Lucent phones, but these... Read More