Find help with Student Orientation
Service Desk Ticket Creation
Faculty & Staff Resources · Student Orientation · Student ResourcesIvanti Training When you submit a ticket for a service request please follow these steps to select the proper categories and subcategories. This will ensure your ticket is routed and resolved in a timely manner. Select Submit Ticket where you will then be directed to Login on the Landesk page.…
iPad Warranty and Insurance Information
Apple · iPad · Student Orientation · Student ResourcesSince an iPad is a critical and required component in many courses (especially for tests and assessments), you should give some consideration to the warranty and insurance coverage so that you can quickly replace or repair a damaged device. Below are some suggestions to help you in this decision. Disclaimer…
Setting up an iPad
Apple · Computer Hardware · Faculty & Staff Resources · Faculty Orientation · iPad · Student Orientation · Student ResourcesSchools that require iPads: Kirksville College of Osteopathic Medicine KCOM – Biomedical Sciences Arizona School of Dentistry and Oral Health Missouri School of Dentistry and Oral Health If this is the first iPad you’ve owned, the first thing you should do is get it set up so you can start…
How to change your password
Computer Security · Faculty & Staff Resources · Faculty Orientation · Student Orientation · Student ResourcesForgot your password? If you have forgotten your password, you can reset it by selecting ‘Forgot your Password?’ from my.atsu.edu. However, if you know your password and need to change it, or if you have received password expiration notices, follow the instructions below. How to change your password Login to the…
Setting Up Your Mobile Device(s)
Email · Faculty Orientation · Gmail · GSuite for Education · Student OrientationConfiguring your mobile device(s) is a quick and easy way to stay connected to the University. The resources below should give you the information you need in order to set up your device(s). If you have problems, please feel free to contact the ITS Service Desk by one of the three ways…
How to access the ATSU wireless network
Computer Hardware · Faculty Orientation · Student Orientation · Student ResourcesAs a first time user to the ATSU network, there are a couple of “one-time only” things you need to do in order to access a wireless connection. How to access the ATSU wireless network with a Windows laptop Select ATSU network Click on the callout balloon and enter your…
How to receive ATSU emergency alerts
Communication & Collaboration · Faculty & Staff Resources · Student OrientationHow do I start receiving emergency alerts for my campus? Login here and follow the steps as shown in the video below Add your mobile phone number. Opt-in to a list (campus location). To see these steps described in more detail, watch the video below. Login here In an effort…
Identification Badges
Faculty & Staff Resources · Student OrientationAll ATSU residential students, employees and campus visitors are required to wear ID badges when on campus. Badges are also an integral part of the student printing system. Badges can be obtained from the ITS Service Desk office on the Missouri campus and from Security on the Arizona campus. How…