Find help with Echo360

The University uses Echo 360 to record lectures and related presentations.



Echo 360 Lecture Capture

Echo 360’s digital tools extend classroom instruction to students around-the-clock. Echo devices enable the capture of the content on a classroom’s podium computer, classroom microphone, and in some instances, a classroom’s ceiling camera. The resulting captures can be viewed in a variety of ways from audio only to streaming. Most commonly students download the capture as an MP4 video. Here is a short video explaining some of the features:

Echo 360 online training for faculty


Echo 360 training videos

Echo 360 Mobile App on iOS and Android

We are currently working with Blackboard and Echo 360 to bring more features to the Echo 360 mobile app. As of this time the mobile app is not entirely compatible with Blackboard. We recommend accessing the recordings with a PC or Mac using Chrome or Firefox as your web browser.

Echo 360 in Blackboard

Completed Echoes will publish to your course in Blackboard in the order in which they are captured and processed. You can take notes while watching the recordings, add bookmarks, ask questions you might have, and mark content as confusing so the professor can follow up.

The link to Echo 360 in Blackboard uses a Pop-Up window to connect to the content. Because of this, currently Safari and Internet Explorer will not work correctly with Echo 360. Chrome and Firefox block this content by default. You will need to allow Pop-Ups or make an exception for Blackboard.

Here is a video showing how to allow pop-ups and download Echo 360 content:


Instructions for allowing pop-ups

Chrome Instructions:

  1. In the top-right corner of Chrome, click the Menu > Settings.
  2. At the bottom of the page, click Show advanced settings.
  3. In the “Privacy” section, click the Content settings button.
  4. In the “Pop-ups” section, click Manage exceptions.
  5. Add “” to the list.

Firefox Instructions:

  1. In the top-right corner of Firefox, click the Menu > Options.
  2. Click on “Content”
  3. In the “Pop-ups” section, click the “Exceptions…” button.
  4. Type “” in the text field and click on Allow to add it to the list and then Save Changes.

Echo360 instructions for downloading content


 NOTE: Instructors have the ability to disable content downloads for a course/section. If the Download options described below are disabled (grayed out), the functionality may be unavailable to you. Check with the instructor if you are not sure. You can download content from Echo360 if you need or want…

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How to watch a class in Echo 360


From the HOME page, click ALL CLASSES for the section whose class you want to watch. The Class List appears, listing all classes by date, oldest to newest. The most recently completed class is selected automatically (meaning you may need to scroll UP to see earlier classes) If necessary, use…

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