CATEGORY-Data Warehouse and Analysis Services

ASSIGN GROUP-Administrative Systems            

SUBCATEGORIES

·        Dashboard and Reporting

·        Data Analysis

·        Data Warehouse

·        Other DWAS

·        Tableau

CATEGORY-Administrative Software Issue         

ASSIGN GROUP-Administrative System

SUBCATEGORIES

·        AMP CAS

·        AMP Grad

·        AP Invoice

·        Campus Nexus CRM (Talisma)

·        Campus Nexus Faculty Portal

·        Campus Nexus Student (Campus Vue)

·        Campus Nexus Student Portal

·        Digital Measures

·        EmpCenter

·        Image Now

·        Microsoft Dynamics (Great Plains)

·        MOSDOH Clinical Google Sheets

·        Other-ASA

·        Regnet

·        Talisma Fundraising

·     

CATEGORY-Website-Change or Add

ASSIGN GROUP-Communication and Marketing AZ

SUBCATEGORIES

·        Academic Affairs/Accreditation

·        Accessibility/Usability

·        ASDOH/ASHS/CGHS/KCOM/MOSDOH/SOMA

·        ATSRI/Research

·        Continuing Education/ Diversity/Museum

·        Friendly URL’s/ Redirects

·        Other/Not Listed

·        Portal Content

·        Student Affairs/ Admissions/ Enrollment Services

CATEGORY-Website-Change or Add

ASSIGN GROUP– Administrative Systems

SUBCATEGORY– Catalog

CATEGORY-Telephone or Fax Issue

ASSIGN GROUP-Support Services

SUBCATEGORY-Telephone

CATEGORY-Telephone or Fax Issue

ASSIGN GROUP-Network

SUBCATEGORY-eFax

CATEGORY-AV Request

ASSIGN GROUP-Academic Technologies

SUBCATEGORIES

·        AV Equipment Maintenance

·        Classroom Recording and Support

·        Graphics, Imaging and Storage

·        Lecture Recording

·        Live Event Streaming and Recording

·        Other-AV

·        Video and Web Conferencing

·        Video Production (Recording, Editing, Rendering, Uploading)

CATEGORY-Desktop Software Issue

ASSIGN GROUP-Support Services

SUBCATEGORIES

·        Desktop Software-Other

·        Google App/Email

·        Microsoft Office Products

·        Windows and MAC Operating Systems

CATEGORY-Desktop Software Issue

ASSIGN GROUP-Network

SUBCATEGORY-File Access and Storage

CATEGORY-Learning Management System Issue

ASSIGN GROUP-Academic Technologies

SUBCATEGORIES

·        Blackboard

·        Canvas

·        Echo 360

·        Other-LMS

·        Turntin

CATEGORY– Learning Management System Issue

ASSIGN GROUP-Support Services

SUBCATEGORY-Sagence

CATEGORY-Library Services

ASSIGN GROUP-Library Services

SUBCATEGORIES

·        ETDC-LibGuides

·        ETDC-Other

·        ETDC-Software Consult

·        ETDC-Software Tutorial

·        Lib-3D Model Printing

·        Lib-Alumni Access

·        Lib-Broken Link

·        Lib-Preceptor Access Clinical

·        Lib-Clinically Access

·        Lib-Database Access

·        Lib-eBook Problems

·        Lib-Error-Access not Authorized-Account Status

·        Lib-EzProxy

·        Lib-One Search

·        Lib-Other

·        Lib-Poster Printing

·        Lib-Up to Date Access