Find help with Student Resources
Why use a personal Gmail account for Google Authenticator?
Understanding Google Authenticator Google Authenticator is a mobile app that generates two-step verification codes. These codes are used in addition to your ATSU password to verify your identity when logging into your account. This adds a significant layer of security, as even if someone were to obtain your password, they... Read More
6 tips for using Google Authenticator effectively
Here are six tips for using Google Authenticator for multi-factor authentication:
Back up your Google Authenticator codes in 3 steps
Google Authenticator now offers the ability to sync multi-factor authentication (MFA) codes to your Google Account, which can be used to restore your codes on any new device you use. Here are the steps to set up cloud syncing of Google Authenticator: That’s it! With cloud syncing enabled, you can... Read More
How to set up multi-factor authentication (MFA) at ATSU
First, install Google Authenticator Next, you will set up MFA code The following instructions show you how to set up MFA codes required to access ATSU websites and apps. MFA code required steps Use the MFA code for these login screens:
Service Desk Ticket Creation
Ivanti Training When you submit a ticket for a service request please follow these steps to select the proper categories and subcategories. This will ensure your ticket is routed and resolved in a timely manner. Select Submit Ticket where you will then be directed to Login on the Landesk page.... Read More
Office 365 Access
What is Office 365? Office 365 is a Microsoft service that includes access to the Office suite of applications accessed via “the cloud”. Anywhere you have a computer and internet access you can use Office 365. What is the cost of Office 365? ATSU provides Office 365 to faculty, staff... Read More
Downloading EchoVideo content in a Canvas course
Note Instructors have the ability to disable content downloads for a course or section. If the download options described below are disabled (grayed out), the functionality may be unavailable to you. If you have any questions regarding download availability, please reach out to your instructor for clarification.
REDCap
Administered by ATSU Research Support, REDCap is a secure web application for building and managing online surveys and databases. Request REDCap Login to REDCap REDCap Overview
iPad Warranty and Insurance Information
Since an iPad is a critical and required component in many courses (especially for tests and assessments), you should give some consideration to the warranty and insurance coverage so that you can quickly replace or repair a damaged device. Below are some suggestions to help you in this decision. Disclaimer... Read More
The ATSU Portal
The ATSU Portal (my.atsu.edu) is the main gateway for accessing many of the online resources at ATSU. The portal enables faculty, staff and students to access their most frequently used online resources and web sites from one central place.
How to get help with IT issues
The Service Desk group is the central point of contact for problems and questions concerning technology at ATSU. Support staff will make every effort to resolve your problems or answer questions. When appropriate, your issue may be assigned to another group for resolution. In-house technicians are available to assist during... Read More
Using Google Sites at ATSU
Google Sites is a website creation tool that is primarily used to created ATSU websites for internal audiences. Google Sites allow you to add file attachments and information from other GSuite for Education applications like Google Docs, Google Calendar, YouTube and Picasa. Groups can work together on a site to add... Read More
Setting up an iPad
Schools that require iPads: Kirksville College of Osteopathic Medicine KCOM – Biomedical Sciences Arizona School of Dentistry and Oral Health Missouri School of Dentistry and Oral Health If this is the first iPad you’ve owned, the first thing you should do is get it set up so you can start... Read More
Comprehensive Osteopathic Medical Achievement Test (COMAT) Series
COMAT System and Browser check Review the Technical Specifications guidelines for the testing. Both Macs and PCs are supported http://www.nbome.org/docs/COMAT-Technical-Specs.pdf Note– You must enable Pop-Up windows and Cookies on your browser for the exam Go to the COMAT testing webisite http://comat.starttest.com Click on “Run the NBOME System Check” The System... Read More
How to change your password
ATSU-ITS recommends the use of passphrases What is a passphrase? A passphrase is a sentence-like string of words used for authentication that is longer than a traditional password, easy to remember and difficult to crack. Typical passwords range from 8-16 characters on average while passphrases can reach up to 100 characters in... Read More
Network & account services
All students and employees at ATSU are assigned accounts on the University network. The account is assigned to you for the duration of your enrollment or employment at ATSU and is your access to most computing resources. Your initial network password is set by ITS. However, the first time you... Read More
How to access the ATSU wireless network
As a first time user to the ATSU network, there are a couple of “one-time only” things you need to do in order to access a wireless connection. How to access the ATSU wireless network with a Windows laptop Select ATSU network Click on the callout balloon and enter your... Read More
Learning Communities
Learning Communities (Groups) Come learn with us. ATSU recognizes that learning occurs in a variety of formats and that technology is changing so quickly it is difficult for any of us to keep up with the tools, techniques, and technologies that can help us learn… and ultimately make us more... Read More