Find help with Phones
Your guide to Cisco Jabber at ATSU: getting set up, making calls, checking voicemail and more
Photos by Giorgio Trovato & Joshua Sortino on Unsplash Table of contents: What is a software phone and Cisco Jabber? A software phone such as Cisco Jabber allows you to use your ATSU phone from your computer and/or mobile device without the need for the physical ATSU telephone to be... Read More
How to setup voicemail on Cisco telephones
Overview ATSU Cisco unified messaging system, Unity, is provided for employees of the University. This message system allows employees to access voicemail messages through both the telephone and email. Below are instructions to set up the Unity system on your telephone. Once you have completed the setup process your voicemail... Read More
Remote Access with an Avaya phone
Forwarding your Avaya phone while on-campus Some Avaya phones may be forwarded to a home/mobile phone by entering *29 and then 9+ local phone number (area code is not needed). You most likely will need a 660 prefix on the device to which you are forwarding. How do I check... Read More
Remote setup for Cisco phones
How do I forward calls to another number such as my mobile phone? NOTE: Do this step from on-campus prior to working remotely. NOTE: Do this step from on-campus prior to working remotely. Using your office phone: How do I forward calls to another campus number when I am off-campus?... Read More
Phone Equipment & Services
Access your ATSU phone and voicemail ATSU has two phone systems. For ease of recognition, ITS refers to them by their company names: Which phone system do I have? The brand of phone is usually displayed on the handset. Information about each type of phone How do I find an... Read More