Performance Reporting

Supporting the daily operations of the university is a primary goal for the Office of Information Technology and Services (ITS). As a service department,  we recognize our need to satisfy customer demands and provide quality services. ITS captures a large number and variety of measurements to monitor and evaluate our performance from each area of the department. Those areas are: Administration, Academic Technologies, Administrative Computing, Network Services and Support Services. See all IT services here.

Below, you will find a selection of key metrics on our most visible and utilized services. We welcome your input on these metrics. If you have feedback or questions, please contact us at

Service interruption report

Annual Reports