How to set up multi-factor authentication (MFA) at ATSU

You will find the following information below:

First, install Google Authenticator

From your mobile device, go to the app store, and install Google Authenticator.

Next, you will set up two required MFA codes

The following instructions show you how to set up the two separate MFA codes required to access ATSU websites and apps.

Important note:

If you only set up one and not both MFA codes, you will not have access to all ATSU websites and apps.

MFA code #1 – required steps

  1. Go to my.atsu.edu. You will be prompted with the following screen:
  2. Open Google Authenticator app from your mobile device.
  3. Tap the + icon in the lower right-hand corner.
  4. Scan the QR code displayed on the computer, or manually enter the code displayed within the same screen.
  5. Google Authenticator will then give you a 6 digit key to enter into the my.atsu.edu portal screen labeled “Authenticator Passcode Required”.
  6. Click Submit.
  7. You will then be redirected to my.atsu.edu as a logged in user. Google Authenticator is now set up!

MFA code #2 – required steps

  1. Go to portal.office.com.
  2. Log in with your ATSU email address and password.
  3. Click Next on the next screen that says, “More information is required.”
  4. In the following box DO NOT CLICK NEXT. Instead click the option that says “I want to use a different authenticator app.”
  1. In the following box click Next.
  2. Open Google Authenticator app from your mobile device.
  3. Tap the + icon in the lower right-hand corner.
  4. Scan the QR code displayed on the computer, or manually enter the code displayed within the same screen.
  1. Click Next in the dialogue box with the QR code.
  2. The following box will ask you to enter in the 6-digit code from the Google Authenticator app. Enter the current code for the MFA code named Microsoft and click Next.
  3. This should give you a brief notification that the authenticator app was successfully registered. 
  4. You can now click Done.

Which MFA code do I use for what?

Use MFA code #1 (named “Lenovo Software:…”) for these login screens:

Use MFA code #2 (named “Microsoft:…”) for these login screens:

Why are there two MFA codes?

There are two MFA codes for ATSU websites and apps temporarily as we transition to a new and better ATSU Portal system. When the transition is completed, only the Microsoft MFA code (MFA code #2) will be needed.