Find help with Student Resources

Back up your Google Authenticator codes in 3 steps

Google Authenticator now offers the ability to sync two-factor/multi-factor authentication (2FA/MFA) codes to your Google Account, which can be used to restore your codes on any new device you use. Here are the steps to set up cloud syncing of Google Authenticator: That’s it! With cloud syncing enabled, you can... Read More

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How to set up multi-factor authentication (MFA) at ATSU

You will find the following information below: First, install Google Authenticator From your mobile device, go to the app store, and install Google Authenticator. Next, you will set up two required MFA codes The following instructions show you how to set up the two separate MFA codes required to access... Read More

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Service Desk Ticket Creation

Ivanti Training When you submit a ticket for a service request please follow these steps to select the proper categories and subcategories. This will ensure your ticket is routed and resolved in a timely manner. Select Submit Ticket where you will then be directed to Login on the Landesk page.... Read More

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Office 365 Access

What is Office 365? Office 365 is a Microsoft service that includes access to the Office suite of applications accessed via “the cloud”. Anywhere you have a computer and internet access you can use Office 365. What is the cost of Office 365? ATSU provides Office 365 to faculty, staff... Read More

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Downloading EchoVideo content in a Canvas course

Note Instructors have the ability to disable content downloads for a course or section. If the download options described below are disabled (grayed out), the functionality may be unavailable to you. If you have any questions regarding download availability, please reach out to your instructor for clarification.

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REDCap

Administered by ATSU Research Support, REDCap is a secure web application for building and managing online surveys and databases. Request REDCap Login to REDCap REDCap Overview

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iPad Warranty and Insurance Information

Since an iPad is a critical and required component in many courses (especially for tests and assessments), you should give some consideration to the warranty and insurance coverage so that you can quickly replace or repair a damaged device. Below are some suggestions to help you in this decision. Disclaimer... Read More

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The ATSU Portal

The ATSU Portal is the main gateway for accessing many of the online resources at ATSU. The portal enables faculty, staff and students to access their most frequently used online resources and web sites from one central place. The portal also automates login procedures to other University resources, making it... Read More

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How to get help with IT issues

The Service Desk group is the central point of contact for problems and questions concerning technology at ATSU. Support staff will make every effort to resolve your problems or answer questions. When appropriate, your issue may be assigned to another group for resolution. In-house technicians are available to assist during... Read More

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Using Google Sites at ATSU

Google Sites is a website creation tool that is primarily used to created ATSU websites for internal audiences. Google Sites allow you to add file attachments and information from other GSuite for Education applications like Google Docs, Google Calendar, YouTube and Picasa. Groups can work together on a site to add... Read More

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Setting up an iPad

Schools that require iPads: Kirksville College of Osteopathic Medicine KCOM – Biomedical Sciences Arizona School of Dentistry and Oral Health Missouri School of Dentistry and Oral Health If this is the first iPad you’ve owned, the first thing you should do is get it set up so you can start... Read More

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Comprehensive Osteopathic Medical Achievement Test (COMAT) Series

COMAT System and Browser check Review the Technical Specifications guidelines for the testing.  Both Macs and PCs are supported http://www.nbome.org/docs/COMAT-Technical-Specs.pdf Note– You must enable Pop-Up windows and Cookies on your browser for the exam Go to the COMAT testing webisite http://comat.starttest.com Click on “Run the NBOME System Check” The System... Read More

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How to change your (passphrase) password

ATSU-ITS recommends the use of passphrases What is a passphrase? A passphrase is a sentence-like string of words used for authentication that is longer than a traditional password, easy to remember and difficult to crack. Typical passwords range from 8-16 characters on average while passphrases can reach up to 100 characters in... Read More

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Network & account services

All students and employees at ATSU are assigned accounts on the University network. The account is assigned to you for the duration of your enrollment or employment at ATSU and is your access to most computing resources. Your initial network password is set by ITS. However, the first time you... Read More

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How to access the ATSU wireless network

As a first time user to the ATSU network, there are a couple of “one-time only” things you need to do in order to access a wireless connection. How to access the ATSU wireless network with a Windows laptop Select ATSU network Click on the callout balloon and enter your... Read More

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Learning Communities

Learning Communities (Groups) Come learn with us. ATSU recognizes that learning occurs in a variety of formats and that technology is changing so quickly it is difficult for any of us to keep up with the tools, techniques, and technologies that can help us learn… and ultimately make us more... Read More

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