Find help with Zoom
Zoom unifies cloud video conferencing, simple online meetings, group messaging, and a software-defined conference room solution into one easy-to-use platform. Zoom offers video, audio, and screen-sharing across Windows, Mac, Linux, iOS, Android, Blackberry, Zoom Rooms, and H.323/SIP room systems.
Zoom is for…
- Adjunct Faculty
Which ITS departments support this?
ITS Academic Technologies
How do I get a Zoom Pro Account?
Zoom accounts are free to all ATSU faculty/staff with an ATSU.EDU email address. Email email@example.com to request an account.
Where can I download the Zoom application
To download the Zoom application for Mac or PC go to https://zoom.us/download For Smartphones or tablets, go to your App store and install the Zoom app.
Where can I get Zoom training or try a Zoom test call?
Email firstname.lastname@example.org to request a training session.
Where can I find Zoom Support documentation?
Make sure you are using “Join Audio by Computer” when you join the meeting. Click on the big green button in the middle. If you are already connected with the computer audio, the button will be red “Leave Computer Audio”. There is also a “Test Computer Audio” link below the…
You do not need to have a Zoom account to attend another person’s scheduled meeting, but you will need to install the Zoom client. Things users will need to attend a Zoom video conference: PC or Mac Internet connection. A wired internet connection is usually more reliable than wireless Webcam…
Zoom has created a terrific support site, which includes tutorials and documentation for a number of Zoom tasks. Here, you will find links to various Zoom tasks relating to using Zoom on your Videoconferencing endpoint: How Do I Start A Meeting From A LifeSize? How Do I Switch Layout For…
One of the great features of Zoom, is that you can connect from almost any internet-connected device when you are not on-campus. Zoom has created a terrific support site, which includes tutorials and documentation for a number of Zoom tasks. Here, you will find links to various Zoom tasks relating…
A personal meeting ID (PMI) is a constant meeting number for you that can be easy to remember. Most people use their phone number (but Zoom is not tied to the phone system). You can set up your own personal meeting ID for ad-hoc and scheduled meetings: Log into your…