Find help with Software

Web Browser: Clear Cache

Why should you clear your cache? Your browser tends to hold onto information, and over time it could cause problems with logging in or bringing up websites. It’s always a good idea to clear out the cache, or browser history, and clear cookies on a regular basis. You can also…

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Echo 360 scheduling for faculty

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Administrators of Echo 360 can create courses, schedule classroom recording, and link your recordings to Blackboard. Instructors can also schedule recordings and link recordings to Blackboard courses. Here is a video showing how an administrator would link a section from Echo 360 to a course in Blackboard:  Echo 360 Active Learning…

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How to watch a class in Echo 360

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From the HOME page, click ALL CLASSES for the section whose class you want to watch. The Class List appears, listing all classes by date, oldest to newest. The most recently completed class is selected automatically (meaning you may need to scroll UP to see earlier classes) If necessary, use…

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Respondus 4.0 installation instructions

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Installation instructions Download the Respondus 4.0 setup file To start the installation immediately, click Run This Program From Its Current Location > click Yes if prompted by a security warning. To copy the download to your computer for installation at a later time, click Save This Program to Disk. When the download is complete, double-click…

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Accessing Blackboard at ATSU

The NEW Blackboard Learn Managed Hosting For Summer and Fall courses (after May 2016), we have moved our Blackboard environment from our local hosted servers to Blackboard’s managed hosting. If you are not seeing your courses listed in the following link then please try the “Click here to access” link below.…

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Blackboard Drive

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Blackboard Drive is a client desktop application for Blackboard faculty, staff, educational designers, and course builders. It runs on Windows and Mac OS X. It allows desktop access to the Content Collection (Managed Hosting only) by mapping it as a shared network drive (a lettered drive). Blackboard Drive uses the…

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Zoom audio troubleshooting

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Make sure you are using “Join Audio by Computer” when you join the meeting. Click on the big green button in the middle. If you are already connected with the computer audio, the button will be red “Leave Computer Audio”. There is also a “Test Computer Audio” link below the…

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Zoom for mobile devices

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One of the great features of Zoom, is that you can connect from almost any internet-connected device when you are not on-campus. Zoom has created a terrific support site, which includes tutorials and documentation for a number of Zoom tasks. Here, you will find links to various Zoom tasks relating…

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Learning Management Systems (LMS)

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Learning Management Systems (LMS) are software applications for the administration, documentation, tracking, reporting and delivery of electronic educational technology (also called e-learning) courses or training programs. Currently, our most used Learning Management System here at A.T. Still University is Blackboard Learn. Frequently Asked Questions How Does Blackboard Work? Blackboard integrates with CampusVue to…

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What you need to know about peer-peer file sharing (P2P)

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Peer-peer (P2P) file sharing is a method of transferring files between individual computers via the Internet. While this technology is fairly generic, it has come to be the method of choice for illegally distributing copyrighted works like music, movies and software. Additionally, it is an open door for the distribution…

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Alumni

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Alumni resources ITS works closely with ATSU Alumni Relations to help our alumni all around the country stay connected, not only to the University, but with classmates, friends, faculty, and students. Many resources are provided to ATSU graduates for professional development, social connections, and opportunities to volunteer and advance the health professions. For…

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Displaying presentations with Doceri

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Downloading Doceri To use Doceri, you will need the iPad application. For usage outside of the classroom, a personal copy of the desktop application is needed. Doceri Interactive Whiteboard for iPad Doceri for desktop computers (Mac and PC) Presenting with the “Through a Computer” option You will need to have a Mac…

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Microsoft OneNote

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Microsoft OneNote is a computer program for free-form information gathering and multi-user collaboration. It gathers users’ notes (handwritten or typed), drawings, screen clippings and audio commentaries. Notes can be shared with other OneNote users over the Internet or a network. OneNote is available to ATSU staff and students as part…

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Using Gmail at ATSU

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To access your ATSU email, please login to the ATSU portal and click on the ATSU email access icon or go to mail.atsu.edu to access your ATSU email. Your username will include @atsu.edu and will have been provided to you when you started with A.T. Still University. The password will…

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Respondus Version 4.0

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Currently, Respondus Version 4.0 is Windows / PC Only! Respondus Version 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Blackboard, ANGEL, Desire2Learn, eCollege, Instructure, Moodle, and other eLearning systems. Exams can be created offline using a familiar Windows…

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Respondus LockDown Browser

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Respondus LockDown Browser™ is a custom browser that locks down the testing environment within Blackboard. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading.…

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Respondus

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Respondus LockDown Browser (for Students Testing Environment) A custom browser that locks down the testing environment within Blackboard. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they…

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Student Information System

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CampusNexus Student Description CampusNexus Student is a product of CampusManagement Corporation. This software is used to manage information about individual students. The software contains the following areas: Admissions – used to manage the admissions processed Financial Aid – used to manage financial aid to students Academic Records – used to…

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SPAM Filtering

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Spam and suspicious emails Spam is usually considered to be electronic junk mail or junk newsgroup postings. Some people define spam even more generally as any unsolicited email. Gmail automatically helps identify spam and suspicious emails by detecting viruses, finding patterns across messages, and learning from what Gmail users like you…

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Malware protection

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What is malware? Malware is an abbreviated term used to describe a “malicious software” program. Malware includes viruses, trojans, worms, keyloggers spyware or adware programs, that will perform such tasks as tracking cookies, which are then used to monitor your surfing habits. You hear about many different forms of electronic…

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AirPlay with AppleTV

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If you are a faculty or staff member, you can use your iPad as a presentation device in most Missouri classrooms. This is done by pairing your iPad to an AppleTV device in the classrooms. Before starting this process, make sure that you are in a room with an AppleTV device. Make sure…

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